Several Claims Against Kaiser Dropped by State
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The California Department of Managed Health Care dropped several allegations against Kaiser Permanente during a hearing into the validity of a $1.1-million fine against the state’s largest HMO.
The state dropped its claim that Kaiser lacks adequate ambulance services at its Hayward emergency room.
Regulators also deleted claims relating to Kaiser’s telephone call center, through which patients make appointments or ask medical questions.
The department’s main accusations remain intact, that Kaiser failed to make services readily accessible to enrollees and provide continuous care to patients.
Kaiser maintains that regulators exceeded their authority in levying a $1.1-million fine.
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